DEVOLUTION POLICY

You can return your item in a period of 14 working days from the day you receive your order.
*You have to be in charge of the transport cost.
If you are not happy with the products contact us via email bsf@beatricesanfrancisco.com

If you chose DHL Parcel you have 2 options:
1. give it back to the nearest DHL service point
2. call the DHL customer service so they come pick it up at your address for the cost of 4€.
The second option is not available for Estonia, Latvia, Lithuania, Denmark and Finland

If you chose DHL Express you have two options:
1. give it back to the nearest DHL service point
2. call the DHL customer service so they come pick it up at your address for the cost of 4€.

Once we receive the product and its in good conditions we will refund you the money back taking off the transport cost of your order.
If the product comes back in bad conditions we have to consider the case.

BSF address:
Beatrice San Francisco
Paseo Vara de Rey n7
07800 Ibiza
Spain
tel. +34 629363211